⁉️ About Estaly

Estaly is a technology company that makes it easy for businesses to offer insurance products to their customers. Our platform enables retailers, brands, and fintech companies to easily embed insurance solutions as part of their purchasing flow, helping them to drive more sales, increase their margins, and build trust with their customers.
We believe that fast launch times and simplicity are key to the success of our partners, and we are constantly working to improve our platform and make it as easy as possible for businesses to offer insurance products to their customers. We are also focused on providing end-customers with transparent and straightforward contracts, so they can feel confident about protecting their purchases.

🎯 Your Missions

Merchant Success
- KPI monitoring
- Periodic business reviews with merchant management teams
- Drafting and monitoring joint qualitative and quantitative action plans
- Conduct training and coaching sessions
- Dispatch of POS material to the merchant's store network
- Drafting of business reviews
- Ensure feedback collection during each interaction with our merchant partners
Customer Care
- KPI monitoring
- Make sure our customers are provided with a top-notch, high quality support by solving quickly and efficiently their issues
You will work with Sales, Marketing and Product teams to improve the customer experience.